When events began to cancel due to COVID19, we found our department handling numerous requests to cancel flights. Zoey, along with Laurie, Rena, and Michele never got impatient or frustrated with our many email requests - nothing was left undone. They assisted us in setting up a process to request ticket cancellations that was more organized. After cancellations slowed down, they sent a complete summary of tickets cancelled, ticket values, and a plan of action we can take when we are ready to begin re-booking. They performed as true partners with us.

Travel Leaders has been amazing to work with. We have a lot of business travel and volunteers who use the travel form they created for us. The Travel Leaders team is very helpful and accommodating, always reaching out with any questions or cost concerns for flights. They really work with us to help us provide the best service for our members.

PMH has maintained a 15 year relationship with Travel Leaders because of their unique level of customer service, knowledge of our business and agility & flexibility that they provide. Their dedicated agents treat us like family. We always feel like the most important client on their roster when we call. You’ll never find a higher standard in travel management than Travel Leaders.

I find Travel Leaders management team to be very accessible and approachable. I also appreciate the continuity and experience of the Dedicated Travel Advisor assigned to our company.

Since our transition to Travel Leaders, several years ago, the State of Minnesota agencies have reported increased satisfaction in our travel services and has not had any vendor performance issues.

The folks at Travel Leaders are terrific. I have my own business and arranging travel used to be a challenge. Now it’s easy with Travel Leaders. First of all, when I make a reservation request, I have options within a few hours. Then when I choose a flight, hotel, or car, the final arrangements are made quickly. Kristine has been fabulous and extraordinarily responsive. In addition she’s been engaging and friendly, easy to deal with. I highly recommend the folks at Travel Leaders. Their fees are reasonable on top of it all.

Our Travel Leaders Business Travel Advisor is an important part of the team. She provides amazing customer service supporting our school educators, administrators and industry partners across the nation.