Job Description

Are you passionate about travel and have a knack for sales?  Looking for a career change to a more satisfying work life?  Look no further, Travel Leaders Market Square Travel in Minneapolis, MN is looking for individuals willing to train to start a career in travel.  Our travel agency excels at providing training and support to begin your sales career in one of the leading travel agencies in the country.   Founded in 1984, Travel Leaders Market Square Travel is a family-owned business that has been recognized multiple times as the Travel Leaders Network: Agency of Excellence & Associate of the Year.

Our company offers:

• Paid training program including first-hand travel experiences on educational trips
• Fun and flexible work environment
• Health and dental benefits as well as 401k
• Highly personalized support and mentorship in sales and marketing
• Access to industry-leading training programs
• Strong and diverse supplier relationships that offer additional training and marketing programs
• Lead generation program to sell more and earn new customers
• Unique opportunities to share best practices and learn from other advisors in your specialty, both in-person and virtually

Must-Have Qualities

• Love of travel and passion for helping people dreaming of a trip
• Customer service disposition to handle a diverse clientele with respect
• Willingness to take direction
• Competency in Office365 products and ability to efficiently maneuver on the computer
• Good writing and communication skills
• Ability to multi-task, prioritize and meet deadlines
• Mindfulness of details and organization
• Reliability to your team mates, your customers and leadership
• Sales experience or a vibrant personality who is willing to sell
• Problem-solving skills
• Team Player
• Patience
• Past international travel experiences a plus

General Job Responsibilities

• Provide excellent customer service to travelers throughout the entire sales process.
• Participate in ongoing training and educational trips
• Personal marketing and networking
• Research trip components/destinations
• Plan, book, and coordinate travel for clients including Air, Car, Hotel, Cruise, Tour, Insurance, Excursions and Rail
• Manage and invoice trip details
• Prepare final detailed client itineraries
• Navigate changing travel protocols and requirements
• Build meaningful relationships with clients

Benefits

At Travel Leaders Market Square Travel you are part of our family and we value our employees. That’s why we provide a competitive compensation and benefits package. As a member of our team, you will be eligible to receive:

• Competitive starting rate and training pay
• Comprehensive benefits package, including medical/dental/life/STD/LTD, and 401K
• Generous Paid Vacation Days
• Travel opportunities

Job Description

As part of the team, you must be willing to wear multiple hats in our cross functional business travel environment. You will not only be a corporate travel advisor on multiple accounts, but you will also work side by side with the corporate travel team with opportunities to assist upper management to support and maintain a robust travel department in all facets of the industry.

Qualifications

• 3+ years’ experience in a travel agency environment with a high proficiency in any Travelport GDS
• Ability to execute sound judgment and apply logic in a high-pressure fast-pace environment
• High level of problem solving and analytical skills
• Accurate and detail oriented
• Strong written, oral and electronic communication skills with customers and company personnel
• Ability to effectively work individually and in a team environment
• Perform duties and special requests as assigned by management
• Inquisitive mindset, positive attitude with natural drive for taking initiative and getting things done

Requirements

• Minimum of 3 years (recent) experience with Worldspan or other Travelport GDS
• Must demonstrate thorough knowledge of domestic and international fares, ticketing rules/regulations and exchanges
• Knowledge of corporate travel operations and travel industry technologies and products
• Proficient with corporate online booking tools (Deem and/or Concur) including day to day questions and support
• Experience with credit card authorization forms
• Desire to work with advisors, customers, suppliers, industry support teams and upper management
• Work well under pressure with the ability to multi-task while maintaining a professional rapport with customers
• Act with integrity and confidentiality; protect sensitive information
• Working knowledge of Microsoft Office, including Word, Excel and Outlook
• Be highly productive in a self-directed work environment
• Knowledge of all aspects of travel agency operations a plus
• Maintain favorable working relationships with all other company employees to foster and promote a cooperative and harmonious working climate, which will be conducive to maximum employee morale, productivity and efficiency/effectiveness.

Job Description (Experienced)

Looking for additional support from your host agency?  Travel Leaders Market Square Travel in Minneapolis, MN is looking for experienced travel advisors/travel agents with a minimum of 3-5 years in the travel industry to join our team.  Our host agency excels at providing access to our supplier partnerships and supporting you with sales and marketing opportunities, new leads and mentorship to grow your businesses. Founded in 1984, Travel Leaders Market Square Travel has been recognized multiple times as the Travel Leaders Network: Agency of Excellence & Associate of the Year.

Our boutique host agency offers:

• Highly personalized support and mentorship in sales and marketing
• Strong and diverse supplier relationships
• Proven marketing tools including direct mail, email content and social media toolkits
• Invitations for you and your customers to attend consumer in-person and virtual events like cruise nights or destination focused experiences
• Lead generation program to sell more and earn new customers
• Provide onboarding assistance to make your transition to our host agency a breeze
• Unique opportunities to share best practices and learn from other advisors in your specialty, both in-person and virtually
• Top commissions with all major tour and cruise brands, as well as access to airline commission opportunities
• 90% commission plans available for qualifying advisors
• Access to industry-leading specialist programs
• Access to technology, including Client Base and Worldspan

If you have an existing clientele, we’d love to welcome you to our team as an independent advisor.  Our specialties include but are not limited to:

• Luxury travel
• Active and adventure travel
• Romance travel, including destination weddings and honeymoons
• Disney travel
• Cruises
• Fun and sun vacations
• Group travel
• Business travel

Job Description (New to Industry)

Are you passionate about travel and have a knack for sales?  Looking for a career change or starting a new travel business?  Look no further, Travel Leaders Market Square Travel in Minneapolis, MN is looking for entrepreneurs ready to start a thriving travel business.  Our host agency excels at providing access to our supplier partners, supporting you with sales & marketing opportunities, new leads and mentorship to grow your businesses. Founded in 1984, Travel Leaders Market Square Travel has been recognized multiple times as the Travel Leaders Network: Agency of Excellence & Associate of the Year.

Our boutique host agency offers:

• Highly personalized support and mentorship in sales and marketing
• Access to industry-leading training programs
• Strong and diverse supplier relationships that offer additional training and marketing programs
• Proven marketing tools including direct mail, email content and social media toolkits to jump start your business
• Invitations for you and your customers to attend consumer in-person and virtual events like cruise nights or destination focused experiences
• Lead generation program to sell more and earn new customers
• Provide onboarding assistance to help you launch your business
• Unique opportunities to share best practices and learn from other advisors in your specialty, both in-person and virtually
• Top commissions with all major tour and cruise brands, as well as access to airline commission opportunities
• 90% commission plans available for qualifying advisors
• Access to technology, including Client Base and Worldspan

Our specialties include but are not limited to:

• Cruises
• Fun and sun vacations
• Luxury travel
• Active and adventure travel
• Romance travel, including destination weddings and honeymoons
• Disney travel
• Group travel
• Privately guided travel