Employment Opportunities

Thank you for your interest in working for our agency. We are always accepting applications from experienced travel advisors. Although we may or may not have a current position available at the time you apply we do keep resumes on file and we do have an Independent Travel Associate Program for experienced advisors who are looking for a local host agency, click here for details.

Please send resumes to:

Travel Leaders
Attn: Nora Blum
13756 83rd Way North
Maple Grove, MN 55369
Email: Nora@tvlleaders.com

Job Openings

The office is open Monday – Friday 9:00am – 5:30 pm and Saturdays 10:00 am – 2:00 pm

Requirements:

  • Travel Experience and/or Travel School
  • Punctual
  • Detail oriented
  • Customer Service background
  • Worldspan background preferred but not required
  • Client Base background preferred but not required

At Travel Leaders/ Market Square, we encourage new talent to enter the profession and offer a training position we call our Travel Coordinator. Our Travel Coordinators work side by side with some of our top sales people and provide them with much needed support, and in the process of supporting our sales agents, they learn the skills, processes and nuances of selling travel from some of the best travel consultants in the business.

Travel Coordinators Job Responsibilities:

  • Creating and updating Profiles and Res Cards in Client Base
  • Setting reminders in Client Base for agent and coordinator
  • Client Base invoicing
  • Preparing Documents – printing and mailing final documents for customer trips
  • Using iZento to complete Res Cards and Documents
  • Schedule Change updates in CB and communication with client/agent
  • Seat and baggage purchase
  • Thank you and welcome home cards
  • Shore and tour excursion bookings and reminders
  • Disney Fast Pass and Dining Reservations (My Disney Experience)
  • Social Media posts
  • Brochure and collateral orders
  • Other projects as needed

During this training period, which lasts about 2 years, the Travel Coordinator will have access to Leisure Certified Travel Specialist coursework, vendor training, FAM trips and participation in our company’s consumer and agent events.  So besides learning from the agents they work with, they can also cultivate their own specialties and experience life as a Travel Consultant.

Travel Coordinators will be working with several agents at the same time and are asked to keep a log of the amount of time they spend on each agent’s tasks.  They may be asked to work consumer events, in different offices and on occasion help cover weekend shifts.

The best Travel Coordinators will be very organized and detail-oriented, while being able to multi-task, able to work with many different types of personalities, confident in their writing, communication and computing skills.  Getting your foot in the door to selling travel we hope these individuals have a passion for travel, are quick learners, and understand the importance of marketing oneself.

Job Description

As part of the team, you must be willing to wear multiple hats in our cross functional business travel environment.  You will not only be a corporate travel advisor on multiple accounts, but you will also work side by side with the corporate travel team with opportunities to assist upper management to support and maintain a robust travel department in all facets of the industry.    

 

Qualifications

  • 5+ years’ experience in a travel agency environment with a high proficiency in Worldspan
  • Ability to execute sound judgment and apply logic in a high-pressure fast-pace environment
  • High level of problem solving and analytical skills
  • Accurate and detail oriented
  • Strong written, oral and electronic communication skills with customers and company personnel
  • Ability to effectively work individually and in a team environment
  • Perform duties and special requests as assigned by management
  • Inquisitive mindset, positive attitude with natural drive for taking initiative and getting things done

 

Requirements

  • Minimum of 5 years’ (recent) experience with Worldspan
  • Must demonstrate thorough knowledge of domestic and international fares, ticketing rules/regulations and exchanges
  • Knowledge of corporate travel operations and travel industry technologies and products
  • Proficient with corporate online booking tools (Deem and/or Concur) including day to day questions and support
  • Experience with credit card authorization forms
  • Desire to work with advisors, customers, suppliers, industry support teams and upper management
  • Work well under pressure with the ability to multi-task while maintaining a professional rapport with customers
  • Act with integrity and confidentiality; protect sensitive information
  • Working knowledge of Microsoft Office, including Word, Excel and Outlook
  • Be highly productive in a self-directed work environment
  • Knowledge of all aspects of travel agency operations a plus
  • Maintain favorable working relationships with all other company employees to foster and promote a cooperative and harmonious working climate, which will be conducive to maximum employee morale, productivity and efficiency/effectiveness.

Job Description

As part of the team, you will assist corporate travel advisors with the administrative duties required to support and maintain a robust travel program. Also, you will assist the Director of Business Travel and the Operations Manager in analysis of travel data, report management, online booking tool implementation and maintenance along with staying robust with all business travel technologies. 

 

Qualifications

 

  • 5+ years’ experience in a travel agency environment, travel agency administration, Travel Agent, corporate travel management company, vendor/supplier management, procurement, data analytics & reporting, on-line booking tool
  • Ability to execute sound judgment and apply logic in high-pressure fast-pace environment.
  • High level of problem solving and analytical skills.
  • Technology savvy with Microsoft Office applications including Excel, PowerPoint, Word, & Outlook;
  • Experience in administration support functions
  • Strong leadership and organizational skills
  • Strong written, oral and electronic communication skills with customers and company personnel
  • Ability to effectively work individually and in a team environment
  • Perform duties and special requests as assigned by management and advisors
  • Oversee confidential and extremely time-sensitive applications under strict deadlines
  • Inquisitive mindset, positive attitude with natural drive for taking initiative and getting things done

 

 

Requirements

  • Knowledge of Corporate Travel Operations and travel industry products
  • Experience and knowledge with corporate online booking tools (Deem and Concur)
  • Experience with unused ticket tracking software
  • Hands on experience with GDS Software installation and support
  • 5 years of experience with Worldspan GDS
  • Experience with Grasp reports
  • Experience working with mid-office platforms
  • Experience working with back office platforms
  • Ability to provide step-by-step technical help, both written and verbal
  • Knowledge of hotel contracts and credit card authorization forms
  • Desire to work with advisors, customers, suppliers, industry support teams and upper management

NOTE: We are an equal opportunity employer, dedicated to a policy of nondiscrimination in employment on any basis including race, creed, color, age, sex, religion or national origin.